Privacy Policy

Effective September 30, 2026

This policy explains how Pivot to Possibility LLC ("I" or "me") collects, uses, and protects your information when you visit this website, contact me, or purchase a service.

Information I collect

  • Contact form submissions: your name, email address, the topic you select, and your message.

  • Purchases: your name, email address, and billing details. Payments are processed by Stripe. I do not see or store your full card number.

  • Service intake and materials: the career history, resume, LinkedIn profile, goals, and other details you share so I can deliver your service.

  • Website usage: basic analytics such as pages visited, device type, and general location, collected through my website platform and cookies.

How I use your information

  • To respond to your inquiry.

  • To process your purchase and deliver your service.

  • To send messages related to your service, such as intake instructions, delivery, and revisions.

  • To understand how visitors use my website and improve it.

I do not sell your personal information.

Services that help me run my business

I use trusted providers to operate this website and my business, including Squarespace for website hosting, forms, and analytics, Stripe for payment processing, and email and file storage tools to communicate with you and deliver your materials. These providers handle your information only as needed to provide their services and under their own privacy policies.

Cookies

This website uses cookies for essential functions and for analytics. You can control cookies through your browser settings. Blocking some cookies may affect how the site works.

How long I keep information

I keep client information for as long as needed to deliver your service, answer follow-up questions, and meet my legal, tax, and accounting obligations. You can ask me to delete your information at any time, subject to those obligations.

Your choices

You can ask to see, correct, or delete the personal information I hold about you by emailing ashley@pivotpossibility.com. I will respond within a reasonable time.

Security

I use reasonable measures to protect your information. No method of storing or sending information online is completely secure, so I cannot guarantee absolute security.

Children

My services are intended for adults. I do not knowingly collect information from children under 13.

Changes to this policy

I may update this policy from time to time. The current version and its effective date will always be posted on this page.

Contact

Questions about this policy can be sent to ashley@pivotpossibility.com.